| measurement and analysis of process audit: a case study | |
| Shu Fengdi; Li Qi; Wang Qing; Zhang Haopeng | |
| 2010 | |
| 会议名称 | International Conference on Software Process, ICSP 2010 |
| 会议录名称 | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
| 页码 | 285-296 |
| 会议日期 | 44020 |
| 会议地点 | Paderborn, Germany |
| 出版地 | Germany |
| ISSN | 3029743 |
| ISBN | 3642143466 |
| 部门归属 | (1) Lab. for Internet Software Technologies, Institute of Software, Chinese Academy of Sciences, China; (2) University of Southern California, United States; (3) Graduate University, Chinese Academy of Sciences, China |
| 摘要 | Process audit is one of the popular quality assurance activities. It helps individual projects to be in conformity with the process definition, standard, etc. and provide insights for process improvement. However, to the best of our knowledge, little quantitative analysis of process audit has been reported so far. The paper introduces a case study of quantitatively analyzing process audit based on the practice of a Chinese software research and development organization, CSRD. It presents a measurement schema for evaluating the effectiveness and efficiency of process audit from various facets. The study shows that the auditing process in CSRD has contributed to the process management and improvement and brought value to the organization. The presented measurement and analysis methods and empirical results can provide reference for other organizations within similar context. © 2010 Springer-Verlag. |
| 关键词 | Quality Assurance Research Total Quality Management |
| 主办者 | University of Paderborn; Fraunhofer Inst. Exp. Softw. Eng. (IESE); Chinese Academy of Science (ISCAS) |
| 内容类型 | 会议论文 |
| URI标识 | http://ir.iscas.ac.cn/handle/311060/8822 |
| 专题 | 互联网软件技术实验室 |
| 推荐引用方式 GB/T 7714 | Shu Fengdi,Li Qi,Wang Qing,et al. measurement and analysis of process audit: a case study[C]. Germany,2010:285-296. |
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